TERMS AND CONDITIONS

Being Human Health and Wellness LLC
Effective date: August 16, 2023
Last updated: July 30, 2026

These Terms and Conditions (“Terms”) govern the purchase and use of coaching services provided by Being Human Health and Wellness LLC, a Michigan limited liability company (“Coach,” “Company,” “we,” “us,” or “our”).

The individual purchasing, enrolling in, or participating in the coaching services is referred to as “Client,” “you,” or “your.”

1. ACCEPTANCE OF TERMS

By checking the acceptance box during enrollment, completing a purchase, or electronically accepting these Terms, Client confirms that Client:

  • Has read and understands these Terms;

  • Has had an opportunity to ask questions;

  • Agrees to be legally bound by these Terms; and

  • Is at least eighteen years old and legally capable of entering into a binding contract.

If Client does not agree to these Terms, Client must not complete the purchase or participate in the coaching program.

The program description, price, payment schedule, session details, delivery method, start date, and other program-specific terms presented on the applicable enrollment, proposal, or checkout page are incorporated into these Terms.

2. COACH INFORMATION

Company: Being Human Health and Wellness LLC
Coach: Erik McGregor
Email:info@beinghumanhealth.com
Telephone: 248-228-0558

3. PURPOSE OF COACHING

Coach provides health coaching, life coaching, leadership coaching, mental fitness coaching, self-mastery training, educational programs, accountability, and personal-development services.

Coaching is a collaborative process intended to help Client examine circumstances, identify goals, recognize patterns, develop practical strategies, practice new skills, and take responsibility for decisions and actions.

Coaching may address subjects such as:

  • Personal and professional goals;

  • Mental fitness and self-mastery;

  • Stress management and emotional self-regulation;

  • Habits, routines, attention, and time management;

  • Leadership and communication;

  • Relationships and boundaries;

  • Physical activity, sleep, nutrition, and general wellness;

  • Personal accountability and decision-making; and

  • Performance in work, athletics, family life, or other areas.

Client understands that coaching requires active participation. Coach may provide questions, observations, exercises, practices, education, and accountability, but Client remains responsible for deciding what actions to take.

4. COACHING IS NOT MEDICAL OR MENTAL-HEALTH TREATMENT

Client understands and agrees that Coach is acting as a coach and educator and not as Client’s physician, psychologist, psychiatrist, licensed professional counselor, therapist, registered dietitian, attorney, accountant, or other licensed healthcare or professional-service provider.

Unless Coach separately holds a professional license and expressly agrees in writing to provide services under that license, the services provided under these Terms:

  • Are not medical care, psychotherapy, psychological treatment, professional counseling, psychiatric care, diagnosis, or treatment;

  • Are not intended to diagnose, treat, cure, prevent, or manage any disease, disorder, injury, or mental-health condition;

  • Are not a substitute for medical care, mental-health treatment, physical therapy, nutritional treatment, legal advice, financial advice, or another licensed professional service;

  • Do not create a physician-patient, therapist-client, counselor-client, attorney-client, dietitian-client, or other licensed professional relationship; and

  • Should not be used to disregard, delay, replace, or discontinue care recommended by a qualified licensed professional.

The terms “mental fitness,” “health coaching,” “wellness,” “self-mastery,” “stress,” “emotional regulation,” and similar terms describe educational and coaching services. Their use does not represent that Coach is providing medical treatment, psychotherapy, or professional counseling.

Coach does not prescribe medications, diagnose conditions, order medical tests, provide treatment plans, or direct Client to begin, change, or discontinue medication or professional treatment.

5. MEDICAL CLEARANCE AND HEALTH RESPONSIBILITY

Client is responsible for consulting a physician or other qualified healthcare professional before making changes involving exercise, nutrition, sleep, supplements, medications, injury rehabilitation, or any health condition, especially when Client:

  • Has a diagnosed medical or mental-health condition;

  • Has an injury, physical limitation, or history of serious illness;

  • Is pregnant or may be pregnant;

  • Takes prescription medication;

  • Has been advised to restrict physical activity or dietary changes; or

  • Has symptoms that may require professional evaluation.

Client agrees not to make changes to medication, medical treatment, psychotherapy, physical therapy, or another prescribed course of care based solely on coaching discussions.

Client accepts full responsibility for obtaining any medical evaluation, clearance, diagnosis, or treatment that may be necessary.

6. EMERGENCIES AND CRISIS SERVICES

Coach does not provide emergency, crisis-response, suicide-prevention, or on-call mental-health services.

If Client is experiencing a medical emergency, mental-health crisis, suicidal thoughts, an intention to harm another person, abuse, or immediate danger, Client must contact 911, go to the nearest emergency department, or contact an appropriate licensed crisis or healthcare provider.

Messages sent to Coach may not be reviewed immediately and must not be used for emergency communication.

Coach may pause or terminate coaching and recommend or require professional evaluation when Coach reasonably believes that Client’s needs exceed the appropriate scope of coaching or that continued coaching could be unsafe or inappropriate.

7. CLIENT RESPONSIBILITIES

Client agrees to:

  • Provide complete and accurate information relevant to the coaching relationship;

  • Inform Coach of any condition, limitation, diagnosis, treatment, medication, or professional recommendation that may affect participation;

  • Attend sessions prepared and on time;

  • Participate voluntarily and communicate openly;

  • Decide independently whether to accept or act on any coaching observation, practice, or suggestion;

  • Take responsibility for personal choices, conduct, safety, health, relationships, finances, career, and results;

  • Seek qualified professional assistance when circumstances require services outside Coach’s scope;

  • Respect the privacy, boundaries, and intellectual property of Coach and other participants; and

  • Communicate concerns about the coaching process directly and promptly.

Coaching for a minor requires a separate written parent or guardian consent agreement.

8. COACH RESPONSIBILITIES

Coach agrees to:

  • Provide the agreed coaching services in good faith;

  • Maintain professional boundaries;

  • Explain when a subject falls outside the scope of coaching;

  • Protect Client information as described in these Terms;

  • Avoid knowingly making decisions on Client’s behalf; and

  • Recommend an appropriate licensed professional when Coach reasonably determines that a referral is warranted.

Coach may use personal experience, coaching frameworks, educational materials, assessments, reflective exercises, and third-party programs as part of the coaching process.

9. PROGRAM AND SERVICES

The specific program or service purchased by Client is identified on the applicable enrollment, proposal, or checkout page.

The program-specific information may include:

  • Program name;

  • Program length;

  • Number and length of coaching sessions;

  • Session format;

  • Program start date;

  • Anticipated completion date;

  • Included materials or platform access;

  • Purchase price; and

  • Payment schedule.

Scheduling is subject to Coach’s availability. A session begins at the scheduled time. Client lateness does not extend the session unless Coach expressly agrees.

Coach may make reasonable adjustments to exercises, session structure, materials, platforms, or delivery methods when the essential nature of the purchased service remains substantially unchanged.

10. FEES AND PAYMENT

Client agrees to pay the price and follow the payment schedule presented and accepted during enrollment or checkout.

Unless otherwise stated in writing:

  • Payments are due on the dates shown in the accepted payment schedule;

  • Client authorizes Coach and Coach’s payment processor to charge the agreed payment method;

  • Client is responsible for maintaining valid payment information;

  • A failed or returned scheduled payment will be subject to a $100 failed-payment fee, to the extent permitted by law;

  • The fee applies to each failed scheduled payment, not each processing attempt;

  • Coach may suspend sessions, services, platform access, and materials while an account is past due; and

  • Client remains responsible for all amounts earned or due under these Terms.

Client is responsible for any bank fees, currency-conversion charges, or transaction fees imposed by Client’s financial institution.

11. RECURRING PAYMENTS

If Client selects a payment plan, Client authorizes recurring charges in the amounts and on the dates disclosed before purchase.

This authorization remains effective until the payment schedule is completed or the coaching relationship is terminated according to these Terms. Terminating participation does not automatically cancel charges that were earned or became nonrefundable before termination.

Coach will provide Client with a receipt or other payment record. Client may update the payment method by contacting Coach at info@beinghumanhealth.com.

This section does not create an automatic renewal unless an automatic renewal is expressly disclosed and separately accepted by Client.

12. CANCELLATION AND RESCHEDULING

Client must provide at least 24 hours’ notice to cancel or reschedule an individual coaching session.

If sufficient notice is given, the session may be rescheduled subject to Coach’s availability.

Except in an emergency or when Coach agrees otherwise:

  • A session cancelled with less than 24 hours’ notice will be treated as used and charged in full;

  • Failure to attend a scheduled session will be treated as a completed session;

  • Client lateness will reduce the remaining session time; and

  • Repeated cancellations may result in termination of the coaching relationship.

If Coach must cancel a session, Coach will reschedule the session or provide an appropriate credit or refund for that session.

13. GENERAL REFUND POLICY

Client may cancel participation and request a refund within 14 calendar days after the official program start date.

The refund request must be submitted to info@beinghumanhealth.com within that 14-day period.

Except for this 14-day refund period, all purchases are final and nonrefundable once the program begins, except as expressly provided under the Results Guarantee or required by law.

Fees for services purchased separately from the coaching program are governed by the refund terms disclosed when those services are purchased.

Nothing in these Terms eliminates a refund, cancellation right, or other remedy that cannot legally be waived.

14. RESULTS GUARANTEE

Coach guarantees that an eligible individual Client will experience a noticeable improvement in the ability to navigate life, stress, and relationships through completion of the Mental Fitness coaching program.

This guarantee applies only to an individual Client who voluntarily enrolls in and purchases the program independently. It does not apply to a Client participating as part of a business group, employer-sponsored program, team, organization, or any other sponsored arrangement.

To qualify for the Results Guarantee, Client must meet all of the following minimum participation requirements:

  • Complete 100% of the required program modules;

  • Complete at least 85% of the required Daily Focus practices;

  • Complete at least 50% of the required Recharge practices;

  • Attend at least 11 of 12 scheduled sessions when enrolled in a 12-session program;

  • Attend at least 15 of 16 scheduled sessions when enrolled in a 16-session program;

  • Attend every scheduled session except no more than one session when enrolled in a six-month program; and

  • State concerns about progress or results both during a coaching session and by email during the coaching process, allowing Coach a reasonable opportunity to address those concerns before the final scheduled session.

Completion of modules, Daily Focus practices, and Recharge practices will be determined through activity recorded in Coach’s Dashboard. Session participation will be determined through Coach’s attendance records.

An eligible Client enrolled in a 12-session program must submit a written Results Guarantee refund request to info@beinghumanhealth.com within seven calendar days after the 12th scheduled meeting.

An eligible Client enrolled in a 16-session program must submit the request within seven calendar days after the 16th scheduled meeting.

An eligible Client enrolled in a six-month program must submit the request within seven calendar days after the final scheduled meeting.

If Client meets every minimum participation requirement but does not experience a noticeable improvement in the ability to navigate life, stress, and relationships, Coach will provide Client with a full refund of the program’s purchase price.

If Client paid the entire purchase price, Coach will refund the full amount paid. If Client used a payment plan, Coach will refund all program payments received and cancel any remaining scheduled program payments.

Failure to meet any one of the minimum participation requirements or submit the request within the applicable seven-day period makes Client ineligible for the Results Guarantee.

15. CONFIDENTIALITY

Coach will use reasonable care to protect information Client shares during private coaching.

Coach may disclose Client information when:

  • Client gives written permission;

  • Disclosure is reasonably necessary to prevent a serious and imminent threat of harm;

  • Coach reasonably suspects abuse, neglect, exploitation, or another circumstance that Coach believes should be reported;

  • Disclosure is required by a subpoena, court order, statute, regulation, or other legal process;

  • Disclosure is reasonably necessary to obtain legal, accounting, insurance, technical, or business support, provided the recipient is subject to an appropriate duty of confidentiality;

  • Disclosure is necessary to collect an unpaid balance or enforce these Terms; or

  • Information is disclosed in de-identified form that does not reasonably identify Client.

Client understands that Coach is not necessarily a HIPAA-covered healthcare provider and does not represent that the coaching relationship is protected by the same laws or privileges that may apply to physicians, therapists, attorneys, or other licensed professionals.

Coach may keep coaching notes and administrative records for business, continuity, legal, and insurance purposes.

16. ELECTRONIC COMMUNICATION AND TECHNOLOGY

Client understands that email, text messaging, video platforms, scheduling systems, mobile applications, cloud storage, payment processors, and other electronic services involve privacy and security risks.

Coach will take reasonable precautions but cannot guarantee that electronic communications or third-party platforms will be completely confidential, uninterrupted, or secure.

Client consents to the use of the following methods for routine coaching and administration:

  • Email;

  • Telephone;

  • Text messaging;

  • Video conferencing;

  • Scheduling and payment platforms; and

  • Coaching applications or online learning platforms.

Client is responsible for participating from an environment that provides the level of privacy Client desires.

Coach is not responsible for an interruption, data loss, platform failure, unauthorized access, or security incident caused by a third-party service or circumstances outside Coach’s reasonable control.

17. GROUP COACHING

If Client participates in group coaching, Client agrees to protect the identity, statements, experiences, and personal information of every other participant.

Client will not:

  • Record a group session without written authorization;

  • Share another participant’s information outside the group;

  • Publish screenshots, messages, images, or materials identifying another participant; or

  • Use information learned in the group to harm, embarrass, solicit, or exploit another participant.

Coach will instruct participants to maintain confidentiality but cannot guarantee that every participant will comply. Client accepts this limitation as a condition of group participation.

Coach may remove a participant whose behavior is unsafe, disruptive, abusive, discriminatory, threatening, or materially violates group expectations. Removal does not automatically create a right to a refund.

18. RECORDING OF SESSIONS

Neither Party may audio-record, video-record, photograph, stream, or distribute a coaching session without the other Party’s prior written consent.

For group coaching, written consent from Coach and all identifiable participants is required.

If recording is authorized, the written authorization must state:

  • The purpose of the recording;

  • Who may access it;

  • How it may be used;

  • How long it may be retained; and

  • Whether it may be reproduced or distributed.

Consent to recording may be withdrawn prospectively but cannot reverse an authorized use that has already occurred.

19. TESTIMONIALS, PHOTOGRAPHS, AND PUBLICITY

Coach will not use Client’s name, likeness, identifiable story, testimonial, photograph, video, or coaching results for advertising or public promotion without separate written permission.

Refusal to provide a testimonial or publicity authorization will not affect Client’s ability to receive coaching.

Any separate authorization must describe what may be used and whether Client will be identified. Client may withdraw permission for future use by written notice, but withdrawal will not require recall of materials already lawfully published or distributed.

20. INTELLECTUAL PROPERTY

All coaching frameworks, program names, written materials, exercises, worksheets, videos, recordings, presentations, processes, graphics, assessments, and other materials provided by Coach are owned by Coach or used under license and are protected by intellectual-property law.

Coach grants Client a limited, personal, nonexclusive, nontransferable, revocable license to use purchased materials for Client’s own noncommercial development.

Client may not, without Coach’s written permission:

  • Copy, reproduce, publish, sell, license, distribute, or publicly display the materials;

  • Share logins, course access, recordings, or paid materials;

  • Use the materials to train, coach, certify, or advise another person;

  • Remove copyright, trademark, or ownership notices;

  • Create derivative commercial materials; or

  • Represent Coach’s materials as Client’s own work.

Client retains ownership of original materials Client independently creates and provides to Coach. Client gives Coach a limited license to use those materials only as reasonably necessary to provide the services.

21. THIRD-PARTY MATERIALS AND SERVICES

Coach may recommend books, applications, assessments, products, professionals, or other third-party resources.

A recommendation does not constitute a warranty, endorsement, or guarantee. Client is responsible for independently evaluating any third-party product, provider, cost, privacy practice, or service.

Coach is not responsible for the acts, omissions, content, availability, accuracy, or results of a third party.

Coach will disclose any material referral fee, affiliate relationship, or financial interest when legally required.

22. PROFESSIONAL REFERRALS

Coach may recommend that Client consult a physician, therapist, counselor, psychologist, psychiatrist, registered dietitian, physical therapist, attorney, financial professional, or another qualified provider.

Client remains responsible for selecting and engaging any provider.

Coach does not guarantee the qualifications, services, conduct, availability, or results of an independent provider.

23. VOLUNTARY PARTICIPATION AND ASSUMPTION OF RESPONSIBILITY

Client voluntarily chooses to participate in coaching.

Client understands that coaching may involve discussion of difficult circumstances, emotions, beliefs, behaviors, relationships, physical habits, or professional challenges. Discomfort, disagreement, or emotional reactions may occur during personal-development work.

Client remains free to decline an exercise, question, or suggested action and may request that the coaching approach be changed.

Client accepts responsibility for decisions and actions taken during or after coaching, including decisions involving health, employment, business, relationships, finances, physical activity, or personal conduct.

24. RELEASE AND LIMITATION OF LIABILITY

To the fullest extent permitted by law, Client agrees that Coach, Being Human Health and Wellness LLC, and their owners, employees, contractors, representatives, successors, and agents will not be liable for indirect, incidental, special, exemplary, consequential, or punitive damages arising from or related to the coaching services, including lost income, lost opportunity, loss of data, reputational harm, or relationship consequences.

To the fullest extent permitted by law, the total aggregate liability of Coach and Being Human Health and Wellness LLC arising from or related to these Terms will not exceed the amount Client actually paid to Coach during the six months immediately preceding the event giving rise to the claim.

This limitation does not reduce or eliminate a refund properly owed under the Results Guarantee.

These limitations do not apply to liability that cannot lawfully be limited or waived, including liability resulting from fraud, willful misconduct, or gross negligence where applicable law prohibits limitation.

25. INDEMNIFICATION

To the fullest extent permitted by law, Client agrees to defend, indemnify, and hold harmless Coach and Being Human Health and Wellness LLC from third-party claims, losses, damages, liabilities, and reasonable legal expenses arising from:

  • Client’s unlawful conduct;

  • Client’s material breach of these Terms;

  • Client’s unauthorized use or distribution of Coach’s intellectual property;

  • Client’s violation of another participant’s privacy or rights; or

  • False or materially incomplete information provided by Client.

This section does not require Client to indemnify Coach for Coach’s own fraud, willful misconduct, gross negligence, or conduct for which indemnification is prohibited by law.

26. TERMINATION BY CLIENT

Client may terminate the coaching relationship by giving written notice to Coach.

Upon termination:

  • Client will remain responsible for fees already earned and any nonrefundable amounts under the accepted payment and refund terms;

  • Future sessions will be cancelled;

  • Access to programs, communities, platforms, and licensed materials may end;

  • Confidentiality, payment, intellectual-property, liability, dispute, and other provisions intended to survive will remain effective; and

  • Any refund due under these Terms will be calculated and issued.

27. TERMINATION BY COACH

Coach may suspend or terminate services when:

  • Client fails to make a required payment;

  • Client repeatedly misses or cancels sessions;

  • Client materially breaches these Terms;

  • Client engages in threatening, abusive, harassing, discriminatory, dishonest, or unsafe conduct;

  • A conflict of interest arises;

  • Client’s needs exceed Coach’s scope or competence;

  • Continued coaching is no longer appropriate or productive; or

  • Circumstances outside Coach’s reasonable control prevent continued service.

Except when immediate termination is reasonably necessary, Coach will provide written notice.

If Coach terminates without Client’s material breach, Coach will refund any prepaid amount attributable to services not yet provided, excluding nonrefundable materials, assessments, platform access, or services already delivered.

28. NON-DISPARAGEMENT AND PROTECTED COMMUNICATIONS

The Parties agree not to knowingly make false statements of fact about one another.

Nothing in these Terms prevents either Party from:

  • Providing a truthful review or opinion;

  • Reporting suspected unlawful conduct;

  • Participating in a government investigation;

  • Responding truthfully to legal process;

  • Consulting legal, tax, medical, or other professional advisers; or

  • Exercising a right protected by law.

29. DISPUTE RESOLUTION

Before filing a lawsuit, the Parties agree to make a good-faith effort to resolve any dispute through direct written communication.

The Party raising the dispute will provide written notice describing:

  • The nature of the dispute;

  • The relevant facts;

  • The requested resolution; and

  • Any supporting documentation.

The receiving Party will have 30 days to respond unless urgent relief is reasonably necessary.

If the dispute is not resolved, the Parties agree to attempt nonbinding mediation in Oakland County, Michigan, before initiating litigation. The Parties will share the mediator’s fee equally unless they agree otherwise.

This requirement does not prevent either Party from:

  • Filing an eligible claim in small-claims court;

  • Seeking temporary or emergency injunctive relief;

  • Protecting confidential information or intellectual property; or

  • Filing a claim before expiration of an applicable limitation period.

30. GOVERNING LAW AND VENUE

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.

Any lawsuit arising from or related to these Terms must be filed in a state or federal court having jurisdiction in Oakland County, Michigan, unless applicable consumer law requires a different location.

Each Party consents to the jurisdiction of those courts.

31. FORCE MAJEURE

Neither Party will be liable for delay or failure to perform caused by circumstances beyond that Party’s reasonable control, including severe weather, natural disaster, fire, epidemic, war, civil disturbance, government action, labor disruption, utility outage, transportation failure, serious illness, death in the family, or widespread technology failure.

Payment obligations for services already provided are not excused.

The affected Party will communicate the delay and make reasonable efforts to resume or reschedule performance.

32. INDEPENDENT CONTRACTOR

Coach is an independent contractor.

Nothing in these Terms creates an employment relationship, partnership, joint venture, fiduciary relationship, franchise, or agency between the Parties.

Neither Party has authority to bind the other except as expressly stated in writing.

33. NOTICES

Formal notices under these Terms must be sent by email or another written method that creates a record of delivery.

Notices to Coach:info@beinghumanhealth.com
Notices to Client: The email address provided by Client during enrollment

A notice is effective when received, except that an email sent after 5:00 p.m. Eastern Time will be treated as received on the next business day.

34. ASSIGNMENT

Client may not transfer these Terms, program access, or purchased services to another person without Coach’s written consent.

Coach may assign these Terms to a successor entity in connection with a merger, reorganization, sale of the business, or transfer of substantially all relevant assets, provided that the successor assumes Coach’s obligations under these Terms.

35. SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted or modified only as necessary to make it enforceable.

The remaining provisions will continue in full force.

36. WAIVER

Failure to enforce a provision of these Terms does not waive the right to enforce that provision later.

A waiver is effective only when it is written and accepted by the Party granting it.

37. ENTIRE AGREEMENT

These Terms, together with the applicable enrollment page, proposal, checkout page, program description, payment schedule, privacy notice, and any addendum expressly incorporated into them, constitute the complete agreement between the Parties concerning the coaching services.

They replace prior or contemporaneous discussions, representations, proposals, or agreements concerning those services.

If there is a direct conflict between these Terms and a program-specific agreement accepted by Client, the program-specific agreement controls only as to that conflict.

38. CHANGES TO THESE TERMS

Coach may update these Terms prospectively by posting a revised version and changing the “Last updated” date.

A material change will not retroactively alter Client’s existing payment obligations, refund rights, or Results Guarantee without Client’s express acceptance.

The version accepted by Client at the time of enrollment will govern that purchase unless both Parties agree to a later version.

39. ELECTRONIC ACCEPTANCE

Client agrees that electronic acceptance and electronic records may be used to create a binding agreement.

Checking an acceptance box, selecting an acceptance button, or completing a purchase after these Terms are presented will have the same effect as a handwritten signature to the extent permitted by law.

Client should save or print a copy of these Terms for Client’s records.

40. ACKNOWLEDGMENT AND INFORMED CONSENT

By electronically accepting these Terms, Client confirms that Client:

  • Has read and understands the entire document;

  • Has had an opportunity to ask questions;

  • Understands the nature and limitations of coaching;

  • Understands that coaching is not medical care, psychotherapy, professional counseling, diagnosis, or treatment;

  • Understands the fees, payment schedule, cancellation policy, refund policy, and Results Guarantee;

  • Understands the Results Guarantee participation and request requirements;

  • Enters into the coaching relationship voluntarily;

  • Has the legal capacity to enter into a binding contract; and

  • Agrees to be legally bound by these Terms.

Coaches Agreement Form Download
Coaches Agreement Form Download